Vinted Members Voice Frustration About Size Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
This online marketplace has altered its sizing categories for female and kids' apparel failing to inform every member regarding the update.
Online Platforms Reaction
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
Vinted explained the updated approach better aligns with similar services.
They have suggested members to review their products and manually change the size where appropriate, causing user dissatisfaction.
Sizing System Modifications
Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L used to be a 12 but now shows as UK 16-18.
Member Experiences
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Marketplace Information
The service features exceeding 100 million members, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices following member complaints.
